Convenient care keeps our members healthier

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Convenient care for membersKaiser Permanente Washington focuses on delivering high-quality health care, when and where our members need it, and not just in a doctor’s office. Encourage your clients to check out all the Kaiser Permanente care options available.

Call, click, or come in

  • Consulting Nurse Service
    1-800-297-6877 (TTY 711)

    When members aren’t sure what kind of care they need, a call to our Consulting Nurse Service is a great way to get advice. Our nurses are available 24 hours a day, 365 days a year.
  • Online visits
    kp.org/wa/onlinevisit

    For select common medical issues, including seasonal allergies, lower back pain, colds, and flu, Kaiser Permanente members can get what they need online. Just fill out a questionnaire and get a diagnosis and treatment plan. These visits are convenient and free.
  • CareClinic by Kaiser Permanente at Bartell Drugs
    careclinic.org

    We have walk-in health clinics at 15 Bartell Drugs locations in the Puget Sound area. No appointment is necessary. These clinics are for minor illnesses and injuries, like colds or coughs, eye or ear infections, sprains, and vaccinations.

A mobile app for easy access

Our free Kaiser Permanente Washington mobile app for iPhone or Android allows our members to direct dial our Consulting Nurse Service. They can also make appointments, check lab results, refill prescriptions, and more if they receive primary care at a Kaiser Permanente medical office.