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EPRO expedites emergency care beyond our walls

KP-WA EPRO
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For almost 20 years, a little-known program has been quietly extending our integrated approach to care to out-of-network emergency departments and hospitals where our members are receiving care —saving time, money, patient stress, and maybe even lives. Our Emergency Patient Resources and Options (EPRO) program is a courtesy service for emergency departments and hospitals outside […]

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CareClinic now in three counties

Kaiser Permantne CareClinic at Bartell Drugs
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CareClinic by Kaiser Permanente at Bartell Drugs is dramatically growing its footprint in the Puget Sound region. Three years ago, CareClinic began with three locations in the center of the Seattle metro area. Today, our convenient walk-in clinics have strategically expanded in all directions. North of the Seattle area is the Silver Lake CareClinic in Snohomish […]

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Access improvements for parents of teenagers

Parental Access Updates
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When our members talk, we listen. The result is continuous improvement that optimizes the member experience. The latest is enhanced access for parents and legal guardians to certain parts of a teen’s secure online Kaiser Permanente account. In April, we made the following services available to parents and legal guardians of teens 13 through 17 […]

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Kaiser Permanente recognized for our approach to health care

NCQA recognition
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How do you know the health plans you recommend will provide outstanding employee care? Health care ratings help. One such rating organization is NCQA —the National Committee for Quality Assurance —a private, not-for-profit organization dedicated to improving health care quality. On March 31, 2017, NCQA recognized all 25 Kaiser Permanente Washington medical offices as Level […]

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