HEALTH PLAN UPDATES

Pharmacy system upgrade could impact your clients

Pharmacy system upgrade
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UPDATED. We want to provide an update to the story below and acknowledge the experience some of our members have been having with our pharmacy service. Our goal is to provide members with exceptional care and service—every time. We pride ourselves on meeting member needs quickly and safely. The transition to a new pharmacy system hasn’t […]

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Action required to assign you as producer of record

Online portal tips
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Several of you have notified us that there have been issues with online enrollment for our individual and family and Medicare Advantage plans. Specifically, when your clients applied online via your enrollment link, you weren’t being assigned as their producer of record. We have verified that, in some cases, producer information wasn’t transferring when being […]

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Virtual care is becoming new benefit category on Jan. 1

Virtual care at Group Health
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Group Health’s virtual-care services have been popular with members for many years: We introduced secure messaging via MyGroupHealth in 2000, followed by phone visits, and finally by our online diagnosis and treatment tool that’s currently known as CareNow. In 2017, we plan to expand our virtual capabilities to include a video component. We’ve always known […]

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2017 versions of 90-day notice of upcoming renewals and plan changes for SBG employers and employees

SBG 90-day notification
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It is a regulatory requirement that all carriers notify their small group employers and their enrolled employees of changes we’ve made to our 2017 small group plans 90 days prior to the renewal date of the employer’s health plan. To comply with these requirements, we have sent January letters to our mutual clients and their […]

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