Get ready for Medicare certification training

Email This Page

Medicare CertificationUpdate, Dec. 26, 2017:

The 2018 Medicare Certification training is now closed. Contact the KPWA Medicare Sales team at 1-800-446-8882 or medicare@ghc.org if you have questions.


Soon it will be time for producers to complete the annual Medicare Compliance certification process. Certification is required for current producers who represent our Kaiser Permanente Medicare Advantage plans and would like to continue doing so in 2018.

Online training available the week of Aug. 21

Watch for an email that includes a link to the annual training program supported through Gorman Health Group. Producers must complete the process by Saturday, Sept. 30. Meeting this deadline will ensure that you’re qualified to represent our plans by Oct. 1.

To obtain certification, a score of 90% or higher is required on the final exams. As in past years, certification training and product testing includes:

  • Original Medicare, Medicare Advantage, and Part D plan types and structure.
  • Permissible and prohibited marketing practices.
  • Enrollment and eligibility compliance.
  • Fraud, Waste, and Abuse training.
  • General compliance.
  • Kaiser Permanente Medicare Advantage plan training.

Already have Medicare certification for 2018?

You may have completed your training through AHIP (America’s Health Insurance Plans), Pinpoint, or Gorman Health Group. If so, you can upload your 2018 Medicare certificate through the training website. This holds true for the required general compliance and Fraud, Waste, and Abuse certificates as well.

If those documents are deemed acceptable, the 2018 Kaiser Permanente Medicare Advantage plan training will be made available to you.

Sales materials are coming

Our goal is to have the 2018 Medicare Advantage sales material in your hands by Oct. 1, well in advance of the Annual Enrollment Period that begins Oct. 15.