In the face of change, our relationship is constant

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Lonnie Goodell, Director, Group Health Producer Relations and Small Business Group

Lonnie Goodell, Director, Group Health Producer Relations and Small Business Group

By Lonnie Goodell, Director, Producer Relations and Small Business Group.

Consider all of the changes that our industry has experienced since President Obama signed the Affordable Care Act into law in 2010. Some of these changes have been good, and some simply needed to be made. But no matter what you think of them, you’ve had to accept them, adjust, and adapt.

Group Health has been riding this wave of change with you, but we’ve also felt the surge of the proposed Kaiser Permanente acquisition—a process that is ongoing. All of this can seem overwhelming at times, but with good counsel, great partners, and a positive outlook, we’ve been able to adjust to the many changes that have come our way. We’ve even been able to embrace them and make improvements that have made a difference and had a positive impact for you and our mutual clients. The launch of our Access PPO comes to mind.

You have been and continue to be an integral part of our ability to move forward, and that’s why we’re always looking for new ways to support you and the relationship we have with you. Our annual Producer Workshops are a great example of an incredibly useful way to exchange information and ideas.

So it is with great anticipation and excitement that we’re launching the next evolution of how we communicate with you—our valued producer partners: this new Producer Pulse blog. This blog is our next step in providing you with easily accessible, timely, and important information that will make it easy for you to stay current.

The evolution of Producer Pulse

More than six years ago, we launched the first edition of Producer Pulse in an effort to connect with you in a meaningful way. Producer Pulse—an interactive PDF delivered via email since its inception—has evolved over time in content, look, and feel, but our constant intention with the production of each issue has been to provide you with relevant, useful, insightful, and interesting topics. That intention won’t change when we launch the blog.

There are many benefits of moving Producer Pulse to a blog format:Producer Pulse blog

  1. You’ll get more current news and stories.
    We’ll deliver content to you as news breaks, when our products are updated or launched, or as interesting stories come across our desks.
  2. It’s easy to access.
    Bookmark it and you’ll be here with a click of your mouse or a tap of your finger.
  3. It will be a repository of information.
    If you were keeping our Producer Pulse PDFs to read or reference later, you no longer have to do that
  4. There’ll be one place to go for all resources.
    This blog is hosted on our producer site, which means that all the producer tools we offer you will now be in one, centralized place.
  5. You’ll be able to share information more easily.
    You can simply click to share stories you think might be relevant to your colleagues.

What’s not changing?

We know many of you are used to the bimonthly cadence of Producer Pulse. That’s why we’ll deliver a digest email to your inbox every other month that will summarize some of the recent blog posts and allow you to link to them. The email will serve as a reminder that our blog is a constant resource for you to access anytime.

We’ll continue to share with you information about Group Health, our products and their features, and the value proposition of our medical providers and all the great work they do to keep Group Health members healthy. You’ll still be able to read about state and federal regulations, health insurance industry news, and our work in the community. And you’ll continue to hear from Group Health leaders as they contribute their thoughts.

We hope this particular change comes as welcome news. We think it’s the kind of evolution that makes us all better informed and prepared to serve our mutual clients.

A steady commitment to you

The upcoming year will bring change with it, as every year always does. In light of the pending acquisition by Kaiser Permanente, 2017 might bring even bigger change. But Group Health products remain in the market in 2017 no matter what happens, and we remain your steadfast partners. We truly value our relationship with you, the work you do on our behalf, the time you put into learning about our products and selling them, and the relationships we’ve forged.